Shipping Policy

Thank you for shopping with Luxdiive.

We are committed to providing a smooth and reliable delivery experience for every customer.

Order Processing

Orders are processed within 1–3 business days after payment has been successfully confirmed.

Orders placed during weekends or public holidays will be processed on the next available business day.

Estimated Delivery Times

We currently ship throughout the United Kingdom.

Estimated delivery time is 5–10 business days, depending on your location and courier service.

Delivery estimates are not guaranteed and may vary during busy periods.

Shipping Costs

Shipping costs are calculated at checkout based on the delivery address and selected shipping method.

Free shipping promotions may be available during selected campaigns.

Order Tracking

Every order includes tracked shipping.

Once your order has been dispatched, you will receive a tracking number by email so you can monitor your delivery.

Delays

While we work with trusted logistics partners, unexpected delays may occur due to weather conditions, customs inspections, carrier issues or peak shopping seasons.

We appreciate your patience in these situations.

Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is entered, please contact us as soon as possible. Once an order has been shipped, we may not be able to modify the delivery address.

Contact Us

If you have any questions regarding your order or delivery, please contact our support team.

We are always happy to assist you.